Error Code (Hexadecimal value in parentheses)
|
Error Text
|
Possible Causes
|
Possible Solution(s)
|
2
(0x0000 0002)
ERROR_FILE_NOT_FOUND
|
Setup was unable to find the file to be verified as entered on the command line.
|
You requested the SST Setup Launcher to verify the digital signature on a file
that could not be found as the result of
1. |
entering the incorrect path to the file and/or name of the file
on the command line (i.e. a simple typing error).
|
2. |
an unexpected network or media error, such as the
inadvertent removal of a disk.
|
|
Ascertain whether the network drive/resource or storage medium (e.g. hard disk, CD, DVD)
the file to verify is located on is available and check your spelling.
|
6
(0x0000 0006)
ERROR_INVALID_HANDLE
|
A system function returned an invalid handle.
Verify that your system meets the requirements to run this installation,
update your system if necessary, and check your security settings.
|
1. |
A self-extracting installation package is being run from a storage device/medium to which
it does not have read and write access (e.g. a CD or DVD).
|
2. |
Security policy or third party security software may be preventing read/write access
to the disk the installation is being run from or a system file.
|
3. |
Incomplete or corrupted installation package.
|
4. |
The operating system does not fulfill the requirements
to execute the SST Setup Launcher.
|
5. |
The operating system has been corrupted.
|
|
1. |
Copy or move the installation package to a hard disk to which
the SST Setup Launcher has read and write access.
|
2. |
Verify that system security policy and/or third
party security software is not preventing read and write
access to the drive and folders in which the setup package's
files are located, and that the SST Setup Launcher has at least read
access to the Windows and other system folders.
|
3. |
Contact the publisher and get a signed, intact installation package.
|
4. |
Update, repair or reinstall your operating system.
|
|
14
(0x0000 000E)
ERROR_OUTOFMEMORY
|
The operating system was unable to provide this program with the memory necessary
to complete an operation. Reduce the system's memory load by closing all other
applications or rebooting the system and try running this program again.
|
1. |
Too many other processes are currently being executed on your system.
|
2. |
Terminated processes have not freed the memory they were
allocated by the operating system.
|
3. |
Your system is not equipped with adequate physical memory
for your requirements.
|
|
Reduce memory usage by closing other applications and/or restart your system.
|
87
(0x0000 0057)
ERROR_INVALID_PARAMETER
|
An invalid parameter was passed to an internal or system function.
This can be the result of an internal or an authoring error. Please inform the publisher.
|
1. |
Authoring error on the part of the publisher.
|
2. |
Intentional or unintentional corruption of the SST Setup Launcher executable.
|
|
Inform the publisher of the error and get a signed, intact installation package.
|
120
(0x0000 0078)
ERROR_CALL_NOT_IMPLEMENTED
|
A function necessary to execute this program is not supported by the system
or cannot be accessed. Verify that your system meets the requirements to run
this installation, update your system if necessary, and check your security settings.
|
1. |
The operating system does not fulfill the requirements
to execute the SST Setup Launcher
|
2. |
Corrupted or compromised operating system.
|
|
1. |
Verify that your operating system fulfills the criteria to execute
the SST Setup Launcher and update your system if necessary.
|
2. |
Try using an alternative method to install the software.
|
3. |
Reinstall your operating system.
|
|
122
(0x0000 007A)
ERROR_INSUFFICIENT_BUFFER
|
An internal function did not provide the necessary memory to another
internal or system function to complete the operation. This can be
the result of an internal or an authoring error.
Please inform the publisher.
|
1. |
Authoring error on the part of the publisher.
|
2. |
Intentional or unintentional corruption of the
SST Setup Launcher executable.
|
|
Inform the publisher of the error and get a signed, intact installation package.
|
160
0x0000 00A0)
ERROR_BAD_ARGUMENTS
|
This package does not support the specified command line switch.
|
A command line parameter requesting an action that is not supported by the particular
installation package was passed to the SST Setup Launcher.
For example: This error is returned if you specify the command line switch to download the
Microsoft Installer package ("/d") on the command line of a self-extracting
installation package.
|
Omit the offending command line switch.
In version 1.0.0.0 of the SST Setup Launcher this can only be
"/d" or "/e".
|
161
(0x0000 00A1)
ERROR_BAD_PATHNAME
|
An internal or system function either specified or returned an invalid path,
or formed a path that execeeds tha max. permissible length.
|
1. |
Relevant parts of the installation package are located in a folder which
results in the path, file name, and file extension exceeding 259 characters in length.
Note that all blanks/spaces, hyphens, commas, and periods, etc. are also considered characters.
|
2. |
Authoring error on the part of the publisher.
|
3. |
Intentional or unintentional corruption of the SST Setup Launcher executable.
|
|
1. |
Move the entire installation package up in the folder hierarchy,
so that all components of the installation package have a path
(including the drive letter, file name, file extension, etc.) of
not more than 259 characters in length.
|
2. |
Shorten one or more folder names in the folder hierarchy to the root of the
installation package, so that all components of the installation package have a path
(including the drive letter, file name, file extension, etc.) of not more
than 259 characters length.
|
3. |
Inform the publisher of the error and get a signed, intact installation package.
|
|
1620
(0x0000 0654)
ERROR_INSTALL_PACKAGE_INVALID
|
Either an internal or external component of the installation\npackage
cannot be found or accessed. This error is normally the result of an incomplete
or corrupted package. Please inform the publisher.
|
1. |
Missing or inaccessible installation component.
For example; a missing .msi or .msp file.
|
2. |
Authoring error on the part of the publisher.
|
3. |
Intentional or unintentional corruption of the
SST Setup Launcher executable.
|
|
Contact the publisher and get a signed, intact installation package.
|
1639
(0x0000 0667)
ERROR_INVALID_COMMAND_LINE
|
An invalid installation properties command line was authored into the package.
Please inform the publisher.
|
1. |
Authoring error on the part of the publisher.
|
2. |
Intentional or unintentional corruption of the SST Setup Launcher executable.
|
|
Inform the publisher of the error and get a signed, intact installation package.
|
1813
(0x0000 0715)
ERROR_RESOURCE_TYPE_NOT_FOUND
|
An internal resource of the specified type cannot be found in the SST Setup Launcher executable.
This error may have been caused by a corrupted or compromised executable.
Please inform the publisher.
|
1. |
Authoring error on the part of the publisher.
|
2. |
Intentional or unintentional corruption of the SST Setup Launcher executable.
|
|
Inform the publisher of the error and get a signed, intact installation package.
|
1814
(0x0000 0716)
ERROR_RESOURCE_NAME_NOT_FOUND
|
An internal resource with the specified name cannot be found in the SST Setup Launcher executable.
This error may have been caused by a corrupted or compromised executable. Please inform the publisher.
|
1. |
Authoring error on the part of the publisher.
|
2. |
Intentional or unintentional corruption of the SST Setup Launcher executable.
|
|
Inform the publisher of the error and get a signed, intact installation package.
|
1815
(0x0000 0717)
ERROR_RESOURCE_LANG_NOT_FOUND
|
An internal resource with the specified language ID cannot be found
in the SST Setup Launcher executable. This error may have been caused
by a corrupted or compromised executable. Please inform the publisher.
|
1. |
Authoring error on the part of the publisher.
|
2. |
Intentional or unintentional corruption of the SST Setup Launcher executable.
|
|
Inform the publisher of the error and get a signed, intact installation package.
|
-2,146,697,211
(0x800C 0005)
INET_E_RESOURCE_NOT_FOUND
|
The system cannot locate the resource specified. |
1. |
A connection to the Internet does not exist and/or could not be established.
|
2. |
System or third party security software is blocking access to the Internet or the
installation site/address.
|
3. |
Error on the installation website. For example: The URL may not exist.
|
4. |
Authoring error on the part of the publisher.
|
5. |
Intentional or unintentional corruption of the SST Setup Launcher executable.
|
|
1. |
Verify that a connection to the Internet can be established
or exists prior to running the installation.
|
2. |
Verify that access by the SST Setup Launcher to the Internet,
(setup component(s),) download address (see Appendix C)
is not blocked by security policy or third party, security software.
|
3. |
Consider using an alternative installation method and package
to install the software (See the respective software's online
documentation for further details).
|
4. |
Inform the publisher of the error and get a signed, intact installation package.
|
|